ShiningBeam.com offers the following Returns Policy:
Defective items are allowed to return within 30 days of purchase. Please contact us with E-mail before return a product for exchange or refund. Shipping fee is not refundable. Remember to give us your order number and a brief description of the problem.
Once a return is authorized, have your order number written
on the package. Send the product to:
RMA # (same as your order #)
1835 W.12th Street,
Brooklyn, NY 11223
Package lost policy:
Once the package is shipped, it becomes the responsibility of the buyer. We cannot be responsible for lost packages.
To avoid fraud, international buyer has $200 purchase limit via credit cards
ShiningBeam.com has the right to cancel orders that look suspicious.